Software Tools

Why I Love Gusto

 May 18, 2019

By  Uriah Guilford, MFT

minute read

Gusto is one of those rare companies that just gets it right. They make everything related to hiring and paying employees ridiculously simple.

Their software is incredibly intuitive and their support is top notch.

For these reasons and more their customers are quite loyal and vocal. 🙂

Keep reading to find out why I love Gusto!

How it makes my life easier:

I started my group practice in 2015 with all 1099 contract employees. It was a simple structure that allowed me to get going quickly.

To be honest I was intimidated by the idea of hiring employees, figuring out taxes and all the confusing things I figured would come with it!

A year into group practice I realized that the vision of my ideal practice would requite me to switch everyone over to W2 employees. I wanted to offer more benefits and have more control over the systems and culture in my business.

I found Gusto through The Group Practice Exchange, where people are always saying nice things about their product.

I signed up in 2017 and never looked back.

Disclosure: Some links in this blog post are affiliate links. This means that at no additional cost to you, I may get a commission if you make a purchase. Thanks for your support in this way!

What I love:

  • Incredibly intuitive, easy to use interface
  • Super helpful support available by phone
  • Software and branding has a fun vibe (one of my core values)
  • Paperless on-boarding process for new employees
  • Makes hiring employees in multiple state simple
  • Easy for my virtual assistant to run payroll
  • Great referral program

What I don’t love:

The honest truth is that I can’t find anything negative to say about Gusto. My CPA has even become a fan and she is hard to please!

I have referred a number of friends and colleagues, who have all had a positive experience.

There are many options for payroll companies, but I think Gusto is the best!

Leave a comment below if you have a payroll company that you love.

Uriah Guilford, MFT


Uriah is a group practice owner and the creator of Productive Therapist. He is a technology nerd, a minimalist travel packer, a rock drummer and business development enthusiast.

  • I have been using Gusto too, and mostly like it; however, I have employees with two different pay rates (admin and clinical) and their time tracker does not accommodate this. As a result, there is a lot of figuring, so I don’t feel comfortable letting my asst run it. I’m now looking at Sure payroll and interested in hearing if anyone else uses it.

    • Hi Laura, I have the same situation. However, I don’t use Gusto’s time tracker. I use Harvest for my admin staff and a simple spreadsheet for my therapists. It does require some manual work to run an accurate payroll, but it is working fine for me. I know Gusto does have quite a few integrations with other time tracking software options. You might take a look at those.

  • Hi, I love the enthusiasm for Gusto. I am joining a private practice as an intern and we are trying to figure out how to classify and run a payroll of 2 interns who will be paid in the typical way. The client pays to fee to the practice, the practice takes 60% and pays the intern %40. Here in CA the intern (now called an associate) has to be a W2 employee. Do you have any advice on how the employee would be classified? Thanks in advance.

    • Hi there, thanks for your comment! I would suggest that the practice owner talk to an employment attorney or HR consultant. However, I can tell you that in California all pre-licensed therapist are required to be W2 employees.

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