Virtual Assistant Position

We are always looking for great people to join our team. 

Our goal at Productive Therapist is to make life easier for the amazing therapy practices we serve. 

Our world can be a challenging place to live, and many people need support from a mental health therapist. Our mission is to connect as many people as possible with the help they need, both for therapy clients and the practices that provide them with support. If you want to help us achieve this mission, read on!

Who is Productive Therapist?

We are a company that provides virtual assistants to psychotherapy practices across the U.S. Our team helps practice owners to operate and grow their businesses. This position involves making phone calls, scheduling responsibilities & general administrative duties.

We are looking for a friendly, positive, self-motivated person to join our team. This job can be challenging, but it is also very rewarding. Plus, you can work from home!

Note: We only hire applicants who LIVE & FILE TAXES in California, Utah, Florida, Ohio, Pennsylvania, Minnesota, Maryland, New Jersey, and Texas. Applications from any other state will not move forward in our interview process.

Main Responsibilities

These are the daily tasks and projects that you will
be working on for each practice that you support. 

Phone support

Return calls and match potential clients with therapy services.

Online inquiries

Respond to online inquiries for therapy services, whether email, text or web form.

Tracking referrals

Track inquiries on a spreadsheet & keep the info updated daily.

Client management

Use online software platforms to add & manage new & existing clients.

Insurance tasks

Answer questions about insurance & check benefits - we provide plenty of training.

Other fun stuff

Help the practice with various administrative tasks & projects as needed.

former employee

Best job I've ever had!

"This has been the best job I've ever had! I always felt completely supported and the management is top notch. I had the pleasure of working with incredible therapists as clients. I ended up leaving to pursue my career as a therapist, but highly recommend working at Productive Therapist."

Benefits

  • Starting pay of $20 per hour
  • Paid time off
  • Sick time
  • Retirement matching
  • 100% remote position

Job Details

These are the skills you will need

  • Learning and using new software independently
  • Excellent communication (verbal & written)
  • Problem solving & troubleshooting
  • Managing sensitive & confidential information
  • Prioritizing effectively, both time and tasks
  • Time-management

This is the mindset you will need

  • Self-motivated
  • Proactive
  • Organized
  • Reliable
  • Flexible
  • Responsive to feedback
  • Supportive & willing to help team
  • Calm under pressure

These are the qualifications you will need

  • 25 hours per week minimum
  • 3+ years experience in an administrative support role
  • Experience in the mental health industry (preferred)
  • Previous remote work experience
  • Quiet, professional space to work
  • Dedicated office setup, including:
    • Mac or PC computer
    • Most recent version of Microsoft Office and/or Mac OS
    • Quality webcam
    • Good audio-quality headphones (wired or wireless)
    • High-speed, stable internet access
    • Smartphone

A few final details

We require our VAs to be available Monday through Friday from 9am to 5pm in their timezone. We use a timeblocking system to help you plan your day between those times.

This job is project-based. A specific number of hours are not guaranteed, but we will keep you as close to the number of hours you'd like to work as possible. Weekly hours will vary based on the needs of the practices you'll be working with. 

If we are currently hiring for this position, we will respond quickly to your application. If we’re not currently hiring, you can still apply and we’ll hang on to your resume for the next opening. We are a growing company with tons of demand for our services!

Does this sound like the right job for you?

If so, click the button below to start the application process.


NOTE: The timed assessment will start as soon as you enter your name & email address. Please be ready to complete the assessment once you enter your email address.

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