We are always looking for great people to join our team.
Our goal at Productive Therapist is to make life easier for the amazing therapy practices we serve.
Our world can be a challenging place to live, and many people need support from a mental health therapist. Our mission is to connect as many people as possible with the help they need, both for therapy clients and the practices that provide them with support. If you want to help us achieve this mission, read on!
Who is Productive Therapist?
We are a company that provides virtual assistants to psychotherapy practices across the U.S. Our team helps practice owners to operate and grow their businesses. This position involves making phone calls, scheduling responsibilities & general administrative duties.
We are looking for a friendly, positive, self-motivated person to join our team. This job can be challenging, but it is also very rewarding. Plus, you can work from home!
Note: We only hire applicants who LIVE & FILE TAXES in California, Utah, Florida, Ohio, Pennsylvania, Minnesota, Maryland, New Jersey, and Texas. Applications from any other state will not move forward in our interview process.
Note:The successful applicant will need to be consistently available Monday through Friday from 9am-3pm in their timezone.
Main Responsibilities
These are the daily tasks and projects that you will
be working on for each practice that you support.
Phone support
Return calls and match potential clients with therapy services.
Online inquiries
Respond to online inquiries for therapy services, whether email, text or web form.
Tracking referrals
Track inquiries on a spreadsheet & keep the info updated daily.
Client management
Use online software platforms to add & manage new & existing clients.
Insurance tasks
Answer questions about insurance & check benefits - we provide plenty of training.
Other fun stuff
Help the practice with various administrative tasks & projects as needed.
former employee
Best job I've ever had!
"This has been the best job I've ever had! I always felt completely supported and the management is top notch. I had the pleasure of working with incredible therapists as clients. I ended up leaving to pursue my career as a therapist, but highly recommend working at Productive Therapist."
Benefits
Job Details
- Learning and using new software independently
- Excellent communication (verbal & written)
- Problem solving & troubleshooting
- Managing sensitive & confidential information
- Prioritizing effectively, both time and tasks
- Time-management
- Bilingual English/Spanish not required but a great asset!
- Self-motivated
- Proactive
- Organized
- Reliable
- Flexible
- Responsive to feedback
- Supportive & willing to help team
- Calm under pressure
- 25 hours per week minimum
- Must be able to work from 9am to 3pm in your timezone
- 3+ years experience in an administrative support role
- Experience in the mental health industry (preferred)
- Previous remote work experience
- Quiet, professional space to work
- Dedicated office setup, including:
- Mac or PC computer
- Most recent version of Microsoft Office and/or Mac OS
- Quality webcam
- Good audio-quality headphones (wired or wireless)
- High-speed, stable internet access
- Smartphone
We require our VAs to be available Monday through Friday from 9am to 3pm in their timezone.
This job is project-based. A weekly minimum of 25 hours is guaranteed, but we will keep you as close to the number of hours you'd like to work as possible. Weekly hours will vary based on the needs of the practices you'll be working with.
If we are currently hiring for this position, we will respond quickly to your application. If we’re not currently hiring, you can still apply and we’ll hang on to your resume for the next opening. We are a growing company with tons of demand for our services!
Does this sound like the right job for you?
If so, click the button below to start the application process.
NOTE: The timed assessment will start as soon as you enter your name & email address. Please be ready to complete the assessment once you enter your email address.
PLEASE NOTE: Due to recent fraudulent activity, please verify before sharing any personal information (eg. driver license, financial information, etc) that the person with whom you are communicating is actually with Productive Therapist.
We ALWAYS conduct face-to-face interviews and we do NOT use recruiters in our hiring process.
If you have any questions or concerns please reach out to us directly at [email protected]