FAQ


You have questions and we have answers! 

These are the questions that most therapists we talk to usually ask. Please get in touch if you have a question that is not answered here. 

Want to hear about our VIP Prep Package?

Do you offer live answer phone support?

How do you train your VAs?

Do you require a long term commitment?

What is the response time for returning client calls and email inquiries?

What days and hours do you provide phone support?

Can I train my VA and have them use my call scripts?

Can my VA provide initial consultation as well as scheduling?

Will you sign a Business Associates Agreement (BAA)?

How does the pricing work?

How does the included 2 hours of setup time work?

How will my VA track the time they spend on my business?

How will I be charged if I go over the time included in my package?

What happens if I don't use all of the time included in my package? 

How do you help with social media, email marketing & content marketing?

Can my VA track all of my incoming referrals?

What software and technology do you support?

When will I be invoiced and how can I pay?

What do I do when my VA gets sick or goes on vacation?

What do I do if I am unhappy with my VA?

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