Introduction

Welcome to Practice Manager Pro!

In this training program, you'll find simple solutions to the everyday challenges you face as a practice manager. You'll also discover tips and guidance from seasoned pros to help you grow your practice and create a work environment your team will love!

To get started, watch the introduction video above and join the Practice Manager Pro community below.

We're excited to work with you! 


Trainings you can look forward to...

NOTE: We will be adding trainings on a regular basis covering the topics listed below. If there's a topic that you need help with, pop over to the community and let us know. We'll put your request at the top of our list!

Billing

  • Credentialing
  • Verifying benefits
  • Submitting claims
  • Collecting payments
  • Following up on claims

Intake

  • Sending superbills
  • Setting up new clients
  • Scheduling new clients
  • Supporting current clients
  • Responding to client inquiries
  • Helping clinicians with scheduling

Human Resources

  • Talent management
  • Employee relations
  • Workforce planning
  • HR data and analytics
  • Performance management
  • Employee communication
  • HR technology management
  • Recruitment and staffing
  • Payroll and compensation
  • Training and development
  • HR policies and compliance
  • Onboarding and orientation
  • Workplace health and safety
  • Exit interviews and offboarding
  • Employee benefits administration
  • Diversity and inclusion initiatives
  • Employee engagement and recognition

Office Management

  • General office upkeep
  • Managing client payments
  • Keeping the office stocked
  • Handling technology issues

Business Management

  • Tracking metrics
  • Supervising support staff
  • Supporting staff meetings
  • Monitoring practice culture
  • Managing room scheduling
  • Onboarding new therapists
  • Managing HIPAA compliance
  • Handling documentation requests
  • Handling documentation requests
  • Partnering with the practice owner
  • Creating standard operating procedures
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